Buyer Support
What we can do when an order with a seller goes wrong.
Talk to the seller first
Returns, replacements and refunds are the seller’s decision, and payments go directly to them. Contact the seller from their storefront with your order ID and photos — most issues are sorted out this way.
When to contact us
Write to support@bhaaratbazaar.com if the seller does not respond within 48 hours, if a paid order was never delivered, or if you believe a seller misled you or acted fraudulently. Include your order ID, a short description and photos where relevant.
What we do
We review the order and the seller’s response, contact the seller, and help both sides reach a resolution. Where a seller has broken our Terms — for example by misdescribing products or not delivering paid orders — we can warn, delist or suspend that seller.
What we can’t do
Bhaarat Bazaar never holds your payment, so we cannot issue refunds or override a seller’s returns decision. For payment disputes you can also contact your bank or UPI app, which run their own dispute processes.
Need help with a seller? Email support@bhaaratbazaar.com